Our support team is international. Therefore, we urge you to communicate with us in English. This will speed up the process of ticket change.
You are welcome to send us a ticket change request, in case you wish to change your travel date or route. The process for changing your ticket will be as follows:
KILROY changes all tickets according to the rules set by the airlines. Many tickets are changeable but, unfortunately, some are not changeable. A low airfare often reflects less flexibility.
It is possible to change the travel date on many tickets, and quite often, it is possible to change the route as well. However, all ticket changes depend on the availability on the requested departure. The airlines may charge a fee as well as a fare difference for a ticket change, which KILROY will charge in addition to KILROY’s own change fee.
KILROY's ticket change department is open Monday through Friday from 08:00-16:00. Change requests received Friday after 16:00 will not be dealt with until the following Monday. We kindly ask, that you submit your change request minimum 72 hours before your scheduled departure, in order for us to change your ticket in due time.
Please note that you simply request a ticket change when you submit the form below. Your ticket change is not complete until you receive a change confirmation via email.