Kontakt z obsługą klienta

If you have purchased your flight tickets online, please use this form to contact our support team. You might find the answer to your question by visiting our questions and answer (FAQ) section on flights.

Opening hours of Customer Support

Monday-Thursday: 08:00-19:30

Friday: 10:00-16:00

Closed during weekends

Our support team is international. Therefore, we urge you to communicate with us in English. This will speed up the process of solving your problem.

We kindly ask you to submit your request minimum 72 hours before your scheduled departure in order for us to help. If less than 72 hours to departure, please call us at +45 33 48 07 75.

If KILROY is closed and your case is urgent, you need to directly contact the airline operating your flight. In order for them to help you, you need to have your Airline Confirmation Code, which is visible on your ticket

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Jeśli chcesz zmienić datę lub trasę lotu, prosimy wypełnić wniosek o zmianę biletu.